Privacy Policy

Who we are?

NOSHAPE, LDA., hereinafter NO SHAPE, is a software development company headquartered at Rua Conselheiro Lopo Vaz, Lt. A/B, Esc. M, 1800-142 Lisboa.

NO SHAPE is committed to protecting the personal data of Customers/Users of products and services and the personal data of the respective holders in all situations where personal data is processed by the company, in this context, elaborated this Policy, which underlies its commitment to respect the rules for the protection of personal data.

Why this personal data protection policy?

This Policy is intended to inform Customers/Users of the general rules for the processing of personal data, which are always collected and processed in strict compliance with the provisions of the personal data protection legislation in force, namely the Regulation (EU) 2016/679 of the European Parliament and of the Council, of 27 April 2016 ("RGPD").

NO SHAPE respects the best practices in the field of security and protection of personal data, having for this purpose taken the necessary technical and organizational measures to comply with the RGPD and ensure that the processing of data is lawful, fair, transparent, and limited to authorized purposes.

NO SHAPE is committed to the protection and confidentiality of personal data, having adopted the measures it deems appropriate to ensure the accuracy, integrity, and confidentiality of personal data, as well as all other rights pertaining to respective holders.

The rules provided for in this Data Protection Policy complement the provisions on the protection and processing of personal data, and the rules provided for in the terms and conditions that regulate the offer of the various products and services, and which are properly advertised on our website.

What does this data protection policy cover?

This Data Protection Policy applies exclusively to the collection and processing of personal data for which NO SHAPE is responsible for the respective treatment, within the scope of the services and products made available to its Clients/Users and in all situations where personal data is processed by NO SHAPE.

What is personal data?

Personal data is any information, of any nature and regardless of its support, including sound and image, relating to an identified or identifiable natural person.

A natural person who can be identified, directly or indirectly, is identifiable, namely by reference to a name, identification number, location data, electronic identifiers or to one or more specific elements of their physical, physiological, genetic identity, mental, economic, cultural or social.

What does the processing of personal data consist of?

The processing of personal data consists of an operation or set of operations carried out on personal data or sets of personal data, through automated means, or not, namely the collection, registration, organization, structuring, conservation, adaptation, retrieval, consultation, use, disclosure, dissemination, comparison, interconnection, limitation, deletion, or destruction.

Who is the data controller?

The entity responsible for the processing of personal data is NOSHAPE, LDA., which determines the purposes and means of processing them.For this purpose, if the holder of the personal data needs to get in touch with the person responsible for processing the data, he/she can do so through the means and contacts indicated below:

  • Through the email info@noshape.com;
  • At our headquarters;
  • Through written communication addressed to the person responsible for the treatment, to the address Rua Conselheiro Lopo Vaz, Lt. A/B, Esc. M, 1800-142 Lisboa.

Who oversees data protection?

The data protection officer plays an important role in the processing of personal data, ensuring, among other things, that data processing complies with current legislation, verifying compliance with this Data Protection Policy and defining clear rules of processing of personal data, ensuring that all those who entrust you with the processing of their personal data are aware of how NO SHAPE treats them and what rights they have in this matter.

Thus, the holders of personal data, if they so wish, can send a communication to the Data Protection Officer at info@noshape.com, regarding matters related to the transaction.

What types of personal data are processed?

NOSHAPE, LDA., within the scope of its activities, processes the personal data necessary for the provision of services and/or supply of products, processing data such as name, telephone number and the email address, according to more detailed information made available to the holders of personal data.

Without prejudice to compliance with legal norms relating to the conservation and transmission of data for the purposes of investigation, detection, prosecution of serious crimes, as well as other treatments to which it is legally obliged, traffic data, geographic location, profile and/or consumption of the Client/Users will be handled by NOSHAPE, LDA., insofar as they are necessary for the respective provision of the services.

If there is prior consent from the Client/User, this may be withdrawn at any time, without, however, the legality of the processing carried out based on the consent given previously being compromised.

When and how do we collect your personal data?

NO SHAPE collects your personal data, through its website and through the contacts sent by e-mail, guaranteeing, whenever necessary, the prior consent of the holder of the personal data.

The personal data collected can be processed by computer and in an automated or non-automated manner, ensuring in all cases the strict compliance with the personal data protection legislation, being stored in specific databases created for this purpose and, under no circumstances, the collected data will be used for a purpose other than that for which they were collected or given the consent of the data subject.

What are the purposes of the processing of personal data and respective legal grounds?

In general, the personal data collected are based on and are intended to disseminate institutional information about NO SHAPE and/or information about its products and/or services.

How long do we keep your personal data?

The period for which personal data is stored and maintained varies according to the purpose for which the information is processed.

Effectively, there are legal requirements that oblige you to keep data for a minimum period. Thus, and whenever there is no specific legal requirement, the data will be stored and kept only for the minimum period necessary to pursue the purposes that motivated its collection or subsequent processing, under the terms defined by law.

What are your rights as a holder?

As holders of personal data, Customers/Users are guaranteed, at any time, the right to access, rectify, update, limit and erase their personal data, the right to object to their use for commercial purposes by NO SHAPE and the withdrawal of consent, without compromising the lawfulness of the processing carried out under such consent, as well as the right to data portability.

How can you access, rectify, update, limit, delete, oppose the processing of your personal data, or remove consent?

Without prejudice to the provisions of the RGPD, the holder of personal data may do so, directly or upon written request, addressed to the respective Responsible for processing, through the contacts made available for this purpose in this document, as well as other contacts made available by NO SHAPE.

How can you object to receiving contacts for marketing purposes?

NO SHAPE may promote actions to publicize new products or services with its Clients/Users, namely by telephone, e-mail, SMS, or any other communications service.

How can you complain?

Without prejudice to being able to submit complaints directly to NO SHAPE, through the contacts made available for this purpose, the Client/User may complain directly to the Control Authority, which is the National Data Protection Commission (CNPD), using the contacts provided by this entity for this purpose.

What measures does NOSHAPE take to ensure the security of your personal data?

NO SHAPE is committed to ensuring the protection of the security of the personal data made available to it, having approved, and implemented strict rules in this matter. Compliance with these rules is an obligation of all those who legally access them.

Bearing in mind the concern and commitment that NO SHAPE reveals in the defense of personal data, several technical and organizational security measures were adopted to protect the personal data made available to it against its dissemination, loss, misuse, alteration, processing, or unauthorized access, as well as against any other form of unlawful processing.

Notwithstanding the security measures adopted, NO SHAPE alerts everyone who surfs the Internet that they must adopt additional security measures, namely, ensure that they use a PC and a Browser updated in terms of "properly configured security patches, with an active firewall, antivirus, and anti-spyware and that certify the authenticity of the websites they visit on the internet, avoiding websites whose reputation they do not trust.

How do we use "cookies"?

"Cookies" are small software labels that are stored on the computer through the browser (browser), retaining only information related to preferences, not including, as such, personal data.

How can you find out about any changes to NOSHAPE’S personal data protection policy

NO SHAPE reserves the right at any time to carry out readjustments or changes to this Personal Data Protection Policy, such changes being duly publicized in its various communication channels.